This challenging behaviour training course is aimed at enabling staff to have an understanding of how to deal effectively with a situation where a client is presenting with challenging behaviour. Staff on this course will learn about the signs and symptoms of challenging behaviour and how to intervene with a non-physical approach.

Who needs this qualification?
Any individual who works within the care sector.

Course Content

  • Challenging Behaviour
  • Preventing Incidents
  • Defuse and Manage
  • Following an Incident
  • Safety
  • Escalation and De-escalation